Frequently Asked Questions
solving your problems
We have fast lead time about 4-5 weeks and keep regular stocks for chip MLCC and tantalum capacitors. With fast delivery time, competitive prices, high quality commitment, customers can use our capacitors to replace Murata, TDK, Vishay, eaton, elna AVX, Panasonic so on.
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FAQS
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What is the expected lead time for a PCBA order?
A: Our standard lead time for PCB assembly orders is around 3-4 weeks, PCB manufacturing, component sourcing, and assembly will be finished within the lead time.
Which software you propose to create a pcb? / What files do you need?
A: There is no specific requirement on PCB design software. We can precisely manufacture your boards as long as you provide us with PCB design files in Gerber RS-274X format (most preferred, 274D format is not accepted), files in *.PCB/DDB (Protel, please inform your Protel program version) or *.BRD (Eagle) formats.
Is there anything special about the packing?
A: Packaging drop test is for the sake of product packaging in the simulation of different edges, surface and under the condition of different height fell to the ground, to understand the product damage, and evaluation of product packaging components in drop are falling height and impact strength, resistance to products based on the actual situation and reform in the national standard, perfect packaging design.
The assembly process of PCBA board, shell and packaging is also very important. Improper assembly will also cause damage to the tested PCBA board. The assembly process of PCBA suppliers requires strict operation specifications and assembly according to standard procedures.
- Packaging materials
PCBA board is a fragile and easily damaged product. It must be carefully packed with bubble bags, pearl cotton, electrostatic bags and vacuum bags before transportation.
- Anti-static packaging
Static electricity will break down the chip in the PCBA board. Since static electricity cannot be seen or touched, it is easy to produce, so in the process of packaging and transportation, it is necessary to adopt anti-static packaging
3, moisture-proof packaging
Before packing, the surface of PCBA should be cleaned and dried, and sprayed with three-proof paint.
4, shockproof packaging
Place the packed PCBA board in an ESD packing box. When placing the PCBA board vertically, stack not more than two layers upwards. A stopper board must be placed in the middle to ensure stability and to prevent shaking
What about the PCB production process?
A:Before we begin manufacturing the PCB, we need many files, such as Gerber File Data,Aperture File, Drill File and Specifications of the board. With the specifications and file, then we can start produce the PCB board, Here is the PCB board manufacture process: scrubbing–Image transfer—internal layer Exposure —Developing—- ETCHING —-AOI inspection–black / brown oxygen— —Laminating—Drilling—Plated through hole— outer layer image transfer—exposure— pattern plating (plated resist) outlayer Etching–Inspection— Printing solder mask — silkscreen printing—Hot Cured Routing—-Bare board testing—Final Inspection—-Packing
What is in coming material test?
A:The soldering quality of PCB circuit board and components directly determines the service life of electronic module. In the use of electronic products, it is often accompanied by heat radiation, drop, circuit board oxidation, and overload use. Therefore, when purchasing, we should pay special attention to the welding quality of PCBA, to avoid the subsequent circuit board device unwelding and product failure. In addition, whether to use authentic and brand original components for PCBA installation has a great impact on the quality of electronic products.
Our company has a complete accessories testing equipment, Complete testing process.
1、Normal material inspection into the warehouse is generally completed within 3-5 working days. 2、Inspection equipment, electronic materials have a bridge, digital calipers, RoHS testing measurement equipment, multimeter, impedance analyzer, two-dimensional space, three-dimensional space, 3D microscope.
3、Inspection standards in accordance with GB/T 2828-2012 AQL sampling standards secondary MA 0.4 MIN 0.65 sampling standards inspection. Inspection process in accordance with the electronics, IC, hardware, plastic, packaging materials, classification in accordance with all kinds of SOP inspection documents to complete the inspection operations.
What is BOM? / What info do you need to purchase my components?
A: “BOM, short for bill of materials, is a comprehensive list of raw materials, items, assemblies and sub-assemblies, components etc. for product manufacturing. We require Manufacturer Part Number, Designator, Quantity and Description of components to quote for the assembly price.
What about our after-sale service?
A: Provide 24-hour service for global customers.
We know that when purchasing PCBA, it is also very important to evaluate the after-sales service capability of suppliers. We offer the complete after-sales service. No matter what time do you have the quality problem, we will help you to resolve it. To expand the business and provide better services to North American customers, we have factory in US and Vietnam
With the deepening of batch manufacturing, there will be adverse phenomena, at this time PCBA manufacturer’s rapid response and timely cooperation to solve the ability is particularly important.
Many PCBA processing customers will be concerned about after-sales service issues, such as product quality, reliability, maintenance, etc., IBE Electronics for PCBA after-sales service is mainly in two areas: one is the incoming processing, in the case of customers to provide test solutions can reach 100% pass rate, failed products will all be repaired until qualified, incoming processing because only processing services, for After-sales protection is mainly in the PCBA testing; second is the PCBA package, package orders from PCB board, component procurement until SMT chip processing, DIP plug-in processing, post-soldering, testing, assembly, etc. are completed by the PCBA foundry, for such orders IBE Electronics is generally package after-sales for one year, after a year of after-sales will charge a certain Labor costs and device costs, if there is a longer period of after-sales demand is also possible to increase the time, or even package after-sales three to five years are possible.
In order to better protect the after-sales service, customers and PCBA factory can also sign a quality assurance agreement between the two sides, so that we can promote the actual details of the two sides have a clearer definition, to avoid many unnecessary disputes. In addition, the key to solving the core content of the essence of after-sales concerns is to find a more professional PCBA processing manufacturer, which is because the higher level of process can guarantee the reliability of the PCBA board, and thus enhance the use of the term. More rare and valuable is that a professional electronics manufacturer can help improve the production of DFM manufacturability, optimize the design of the PCB board, and gradually reduce costs.
How long does it take for the shipping?
A: Usually it takes 3-5 working days for international shipping.